Privacy Notice
What we collect
Through the enquiry form on this website, we collect the information you choose to submit: your name, organisation (if applicable), phone number, email address, preferred contact channel, the reason for your enquiry and any message you include. We do not ask for health details, identification numbers or policy documents through this website.
Why we collect it
We use this information solely to respond to your enquiry, provide advice or a quote, and, where you proceed, to arrange cover on your behalf with a licensed insurer.
Who we share it with
Enquiry form submissions are delivered to us via a third-party hosted form provider. If your enquiry proceeds to a quote or cover, relevant details are shared with the licensed insurer(s) involved. We do not sell your personal data.
How long we keep it
[Retention period to be confirmed by Pendulum’s legal/compliance adviser, consistent with NDPA 2023 requirements.]
Your rights
Subject to NDPA 2023, you may have rights to access, correct or request deletion of your personal data, and to object to certain uses of it. [Full rights wording and exercise process to be confirmed by Pendulum’s legal/compliance adviser.]
Cookies and analytics
If a cookie-based analytics tool is in use, this site will present a consent banner with Reject/Accept/Manage options before loading it. If a cookieless analytics tool is used instead, no consent banner is required and this notice applies.
Contact us about privacy
For privacy-related questions, contact us at info@penduluminsurancebrokers.com.